Do you work with real estate agents? Yes, we collaborate with property managers and real estate agents to meet their requirements and ensure a hassle-free inspection.
What happens after the cleaning is done? You can inspect the property after cleaning, and we will notify you once the job is complete.
Do I need to be present during the cleaning? No, you don’t need to be present as long as we have access to the property.
How do you handle complaints or issues? If any cleaning-related issues arise, we will address them promptly within the bond-back guarantee period.
Do you provide a satisfaction guarantee? Yes, we are committed to providing high-quality services and will rectify any issues at no extra cost if you're not satisfied.
What is your cancellation policy? You can cancel or reschedule your booking up to 24 hours in advance without a fee.
Can I leave special instructions for the cleaning team? Yes, you can leave any specific instructions or requests during the booking process.
Is there a minimum booking requirement? No, we accommodate all types of bookings, regardless of size.
What should I do if I have specific cleaning requests? Feel free to mention any specific cleaning needs when you book, and we will tailor our services accordingly.
Can end-of-lease cleaning help me avoid bond deductions? Yes, a professional end-of-lease cleaning ensures your rental meets property management standards, which minimizes the risk of deductions from your bond.
How do professional cleaners help with tough stains and grime? Our team uses specialized products and techniques to tackle tough stains, deep grime, and areas that may have been neglected during regular cleaning.
Are Razie Cleaning Services licensed and insured? Yes, we are fully licensed and insured to provide you with professional and reliable service, ensuring peace of mind.
What are the main tasks included in a deep cleaning for moving out? Deep cleaning covers everything from floors, carpets, walls, and bathrooms to appliances, windows, and hard-to-reach areas to meet move-out standards.
Can I request specific services, like carpet or upholstery cleaning? Yes, you can request additional services such as carpet, upholstery, or even window cleaning to ensure the entire property is spotless.
How far in advance should I book to secure a spot? We recommend booking 3-5 days ahead to guarantee your preferred time, especially if you’re moving during a busy season.
What makes Razie Cleaning Services stand out in Perth? Our experience, bond-back guarantee, and cost in Perth for end-of-lease cleaning.
What happens if my property manager is still unsatisfied after cleaning? If any cleaning issues arise, we offer a return service at no additional cost to ensure the property meets inspection requirements.
Can I use your service even if I’m staying in the property? Yes, we provide general and deep cleaning services even for occupied properties if you need a fresh start or regular maintenance.
What measures do you take to ensure safety during the cleaning process? We use non-toxic, eco-friendly cleaning products and follow strict health and safety protocols to protect both our clients and our team.
Do you offer flexible cleaning packages for large properties? Yes, we create customized cleaning plans for larger properties to cover everything needed within your time and budget constraints.
How does Razie Cleaning Services ensure a thorough cleaning?Our team follows a comprehensive checklist that includes all essential areas, and we perform a final inspection to ensure no corner is left uncleaned.
Are eco-friendly products effective for deep cleaning? Absolutely. Our eco-friendly products are powerful and safe, designed to achieve excellent results without compromising on cleaning quality.
Can I get a cleaning report after the service? Yes, we can provide a detailed cleaning report upon request, which can be helpful for presenting to property managers or landlords.
Do I need to empty my apartment before the cleaning starts?Yes, it’s best to have the property cleared of all personal items and furniture to allow our team full access to clean every area thoroughly.
How does Razie Cleaning handle fragile surfaces or delicate items? Our team is trained to carefully handle delicate surfaces and valuable items, using specialized products as needed to avoid damage.
What types of commercial spaces do you service in Perth? We service a range of commercial spaces, including offices, retail stores, and small businesses, providing tailored cleaning to meet industry standards.
Can I book recurring cleaning services for my business?Yes, we offer recurring commercial cleaning services that can be scheduled weekly, bi-weekly, or monthly to keep your space consistently clean.
How are your prices determined for commercial cleaning? Our prices are based on the size of the property, specific requirements, and the frequency of cleaning services. We offer competitive rates for all business needs.
What areas around Perth do you cover for commercial cleaning? We cover all Perth suburbs, from Fremantle to Joondalup, ensuring businesses across the area have access to our quality commercial cleaning services.
How is Razie Cleaning Services different from other cleaning companies in Perth? Razie Cleaning Services is known for its commitment to eco-friendly products, a bond-back guarantee, and flexible scheduling options, ensuring high-quality service tailored to each client's needs.
Do you provide cleaning for large commercial spaces? Yes, we offer comprehensive cleaning services for large commercial spaces, including warehouses, offices, and retail locations, with customizable plans to meet specific needs.
What should I do to prepare my property for an end-of-lease cleaning? Clear personal belongings, empty cupboards, and ensure access to all areas. This helps our team perform a thorough, efficient cleaning.
Is there a way to book recurring end-of-lease cleaning? While end-of-lease cleaning is typically a one-time service, we offer regular maintenance plans for clients who want routine deep cleaning for their properties.
Can I request special cleaning tasks, such as mold removal?
Yes, we provide specialized cleaning services, including mold removal, upon request. Let us know when booking, so we can include it in your quote.
How does Razie Cleaning Services handle kitchen appliance cleaning? Our team cleans all kitchen appliances, including ovens, microwaves, and fridges, ensuring they are spotless and ready for inspection.
Do you provide cleaning certificates for real estate agents? Yes, we can provide a cleaning certificate upon request, which may be required by certain landlords or real estate agents to confirm the cleaning was completed professionally.
What if my new home needs a deep clean before I move in? We offer pre-move-in cleaning services, ensuring your new home is fresh, sanitized, and ready for you and your family.
Is pet hair removal included in the end-of-lease cleaning? Yes, our end-of-lease cleaning includes thorough vacuuming and pet hair removal, especially in carpets and upholstery.
Do you offer cleaning services for furnished rental properties? Yes, we clean both furnished and unfurnished properties, including dusting and sanitizing furniture as part of our service.
How do I know if my property requires a basic or deep cleaning? A deep cleaning is recommended if the property hasn’t been regularly maintained or if specific areas, like bathrooms and kitchens, require extra attention.
Can I book just one specific room, like the kitchen, for cleaning? While our services are generally comprehensive, we can arrange partial cleaning services for specific rooms or areas based on your needs.
Do you offer discounts for multiple properties or repeat customers? Yes, Razie Cleaning Services provides discounts for clients with multiple properties or regular bookings. Contact us for more details.
Is Razie Cleaning Services available for same-day bookings? Yes, depending on availability, we can accommodate same-day bookings, ideal for urgent situations or last-minute move-out needs.
What is included in Razie Cleaning Services’ eco-friendly cleaning? Our eco-friendly service uses non-toxic, biodegradable cleaning products that are safe for the environment, pets, and family members, without compromising on effectiveness.
Do you provide a checklist of tasks completed during the cleaning? Yes, we provide a detailed checklist of all cleaning tasks completed, so you can review what’s been covered in our service.
Can Razie Cleaning Services handle heavy-duty cleaning tasks? Yes, our experienced team is equipped to handle heavy-duty cleaning tasks, from carpet steam cleaning to wall scrubbing, suitable for properties in need of intense cleaning.
What should I do if my rental property has damages beyond cleaning? We focus on cleaning services, but we can advise on how to address damages that may require additional repair before inspection.
Does your team clean external windows as part of end-of-lease cleaning? Yes, external window cleaning can be added to our end-of-lease cleaning package upon request.
How can I ensure my rental property meets landlord expectations? Hiring a professional end-of-lease cleaning service like Razie Cleaning Services ensures that every area is covered, maximizing the likelihood of meeting inspection standards and securing your bond refund.
Do you clean carpets as part of end-of-lease cleaning? Yes, Razie Cleaning Services offers carpet cleaning as part of our end-of-lease packages. We also provide steam cleaning for deeper stains and thorough sanitation.
How soon after the cleaning can I move back into my property? Most properties are safe to enter immediately after cleaning, but we recommend allowing a few hours for any lingering cleaning product scents to dissipate.
Can I add garage cleaning to my end-of-lease service? Yes, garage cleaning can be added to your package. This includes sweeping, dusting, and removing cobwebs for a spotless finish.
Are your services available for Airbnb turnovers? Yes, we offer Airbnb and short-term rental cleaning services, focusing on a quick turnaround and high standards to ensure guest satisfaction.
Do you offer routine cleaning for commercial spaces? Yes, in addition to end-of-lease cleaning, we provide ongoing cleaning services for commercial spaces on a weekly, bi-weekly, or monthly basis.
Does Razie Cleaning Services handle industrial cleaning?Our services include cleaning for warehouses and light industrial spaces. We also accommodate custom cleaning requirements for industrial properties.
What sets your office cleaning services apart? Razie Cleaning Services offers flexible scheduling, eco-friendly products, and highly trained staff for consistent, reliable office cleaning. We also provide specialized sanitization upon request.
Do you provide pre-sale cleaning for properties going on the market? Yes, pre-sale cleaning is available to ensure the property looks its best for showings, increasing its appeal to potential buyers.
Can I request specific cleaning products, like fragrance-free or allergen-free options?Absolutely. We offer fragrance-free and allergen-free products upon request, making our services suitable for clients with sensitivities.
Is there a minimum size for commercial properties you clean? No, we handle commercial spaces of all sizes, from small offices to larger facilities. Each property receives a customized cleaning plan based on its needs.
Do you clean gym and fitness center facilities? Yes, we provide gym and fitness center cleaning, focusing on sanitization and high-traffic areas to maintain a safe, hygienic environment for members.
Can I schedule after-hours cleaning for my business? Yes, we offer after-hours and overnight cleaning services for businesses to minimize disruption during operating hours.
How do you handle pet stains and odors in end-of-lease cleaning? We use special treatments for pet stains and odors, ensuring carpets and floors are thoroughly cleaned and refreshed.
What are your protocols for COVID-19 sanitization? Our team follows strict sanitization protocols for COVID-19, using high-grade disinfectants on high-touch surfaces and providing a safe environment for all clients.
Do you offer cleaning services for property managers with multiple properties? Yes, Razie Cleaning Services provides bulk cleaning solutions for property managers, with the option for flexible scheduling and customized checklists for each property.
Can I get an urgent cleaning appointment if I have a last-minute move? Yes, we accommodate urgent cleaning requests based on availability, helping clients meet last-minute moving deadlines.
Are your cleaning products safe for young children and pets? Yes, we use eco-friendly, non-toxic products that are safe for homes with children and pets.
Do you offer any guarantees on commercial cleaning services? Yes, our quality guarantee covers all commercial cleaning services. If anything doesn't meet your satisfaction, we'll re-clean at no extra cost.
Is outdoor pressure washing available for properties? Yes, we provide pressure washing services for outdoor areas like patios, driveways, and facades to give the property a refreshed look.
Can I add appliance cleaning to a commercial cleaning package? Yes, we can include appliance cleaning, such as microwaves, fridges, and coffee machines, in commercial cleaning packages.